AT&T, a widely used cell phone service provider and the only provider that carries the popular Apple iPhone line, experienced widespread outages in Central Kentucky on Thursday.
Service interruptions, which affected customers on the 2G and 3G networks in Lexington and Nicholasville, began about 10 a.m. Service was restored about 2:30 p.m., said Cathy Lewandowski, a spokeswoman for AT&T.
AT&T technicians were still investigating the cause of the problem late Thursday afternoon, Lewandowski said.
She said the company will work with each customer affected by the service outage to reach a solution that addresses the effect on the customer.
Earlier Thursday, Lewandowski issued a statement apologizing for the outage.
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Tags: central Kentucky, Service, provider, Kentucky, Thursday, Cathy Lewandowski
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